Head of Financial Planning & Analysis Operations

Tätigkeiten / Anforderungen

As a Head of Financial Planning & Analysis, you will be reporting to the Country Hub leader as well as to Global Functional Solutions leader of FP&A handling

Your Role:

• Stakeholder Relationship Management:

• Strategic:

  • Present service scope/offerings, demonstrate capabilities & competencies to internal stakeholders.
  • Prepare & present business cases on role transitions, mitigate risks, and ensure seamless Go-Live in delivery hubs.

• Tactical:

  • Engage regularly with internal stakeholders to understand expectations and derive action plans.
  • Communicate action plans to the team and ensure "Obsessed with stakeholders" behavior.

• Operational:

  • Manage L2 escalations and executive escalations, resolving issues within a reasonable timeframe.
  • Roll out NPS surveys, gather feedback, devise improvement plans, and execute through managers.

• People Management:

• Strategic:

  • Visualize the north star for the FP&A delivery team aligned with overall FP&A global vision.
  • Design a robust, sustainable organization chart to serve the journey towards the north star.

• Tactical & Operational:

  • Recruit, orient, train, and scale up FP&A team managers and leaders.
  • Lead by example to engage, influence, and inspire the FP&A team.
  • Foster a learning culture, lead training requirements, and represent the function in Hub Leadership meetings.
  • Contribute to the employee lifecycle through career planning, growth assignments, and upskilling.

• Process Management:

• Knowledge Management:

  • Design, monitor, and review mechanisms for knowledge retention through process documentation and cross-training.

• Process Transformation:

  • Initiate and facilitate improvement initiatives, set targets, and deliver actionable business insights.
  • Ensure sustainable process health and improve maturity and penetration.
  • Advocate for a LEAN work culture, conduct kaizen events, and define new "To Be" processes.
  • Achieve productivity targets through process efficiency and optimization of efforts.
  • Plan and operate within sanctioned budgets.
  • Influence cross-functional teams and serve as a consultant on finance topics.

Who You Are:

• Qualifications:

• Professionally qualified CPA/CMA with 15+ years of experience in finance, including at least 8 years in FP&A/Controlling.

• Experience managing a team of 50+ members for at least 5 years.

• Required Skillsets:

• Fluent in English.

• Financial analytics and modeling experience preferred.

• Prior work experience in complex matrix organizations in MNCs.

• Global stakeholder management experience across US, Europe, and APAC.

• Behavioral Attributes:

• Result-oriented: Focus on delivering value and raising the bar.

• Seasoned player: Able to handle pressure, multitask, and maintain emotional balance under conflict.

• Transformation mindset: Challenge the basics and adopt an outward-in focus.

• Versatile mindset: Flexible for lateral moves across the leadership team in the future.