ServiceNow COE-Architekt (m/w/d)

Tätigkeiten / Anforderungen

Job Description Experience - 12+ Years About the Role We are looking for an experienced COE Architect to join our Global B2B Architecture Team . In this role, you will be responsible for designing and owning the end-to-end architecture of complex B2B solutions — a core enablement layer within our extensive business portfolio. You will play a key role in driving B2B IT transformation , ensuring the architectural roadmap aligns with our long-term strategic goals. Key Responsibilities Define, design, and implement end-to-end solution architecture for B2B IT systems. Translate business requirements into implementable architectural designs across multiple applications. Partner closely with Centers of Excellence (CoEs) , Value Streams , and Enterprise Architecture teams to ensure architectural consistency and scalability. Contribute to the architectural roadmap and ensure alignment with the overall Target Picture . Collaborate with CoE architects to define capabilities, features, and enablers for various applications. Bring cross-application and cross-domain thinking to develop holistic solutions. Own, create, and maintain Solution Design Artifacts for your respective domain. Support agile teams in delivering architecture-aligned, high-quality solutions. Work under the direction and guardrails of the Enterprise Architecture Lead Team . Required Skills & Experience Strong experience in B2B solution architecture , especially within telecom / IT environments . Proven expertise in BSS, data domains , and building greenfield solutions . Deep understanding of B2B large enterprise products , business processes , and telecommunication business models . Familiarity with TM Forum standards and ITSM / Telecom Product Modeling (from commercial to service fulfillment levels). Experience with Wholesale Business Processes is strongly preferred. Knowledge of Software Modeling Tools such as UML, PlantUML, or MKDocs. Hands-on experience working in Agile / SAFe environments and tools such as JIRA . Basic understanding of cloudification, virtualization, and containerization concepts. Background in software or application development is an added advantage. Excellent communication skills with complete fluency in English. Knowledge of German is a plus, but not mandatory. Why Join Us Be part of a global architecture team driving the digital transformation of B2B solutions. Opportunity to work with cutting-edge telecom technologies and next-generation enterprise architectures. Collaborate across global teams and CoEs in a dynamic, agile environment. Shape the architectural direction of strategic B2B initiatives within a global organization.